The scoring rubric
Score every buyer question in every engine. Three questions in five engines gives 15 answers and 45 points; the tool turns that into a score out of 100.
- 0: Not named. Your company does not appear in the answer or its sources.
- 1: Named in passing. You appear in a long list, a footnote or only in the sources, with no reason to pick you.
- 2: Named and described. You are named with an accurate one-line description of what you do and who you are for.
- 3: Recommended. You are named first or recommended for the buyer in the question, and one of your own pages is cited.
Why these five engines
They are the five general-purpose assistants with built-in web search, and they find pages in different ways: ChatGPT search combines OpenAI’s own crawler with third-party search providers, Copilot answers from Bing, Perplexity runs its own crawler, Gemini draws on Google, and Grok draws heavily on posts on X. A company can be named by one and missing from another, which is why the audit scores each separately.
- ChatGPT. Open a temporary chat (top right) so your history and memory do not shape the answer. If the answer has no links, add "Search the web" to the prompt.
- Perplexity. Use a logged-out or incognito window. Perplexity always searches, so note the numbered sources under the answer.
- Gemini. Paste the prompt into a new chat. Click "Double-check response" or the sources chip to see which pages it leaned on.
- Grok. Use a private chat. Grok pulls heavily from X posts, so note whether the sources are posts or web pages.
- Microsoft Copilot. Paste the prompt into a new conversation. Copilot answers from Bing, so its citations show what Bing ranks for the question.
What to do with a low score
Look at the sources each engine cited for the questions where you scored 0 or 1. Those pages, threads and listicles are where the engine learned who to name. Getting mentioned on them, and publishing a page of your own that answers the buyer’s exact question, is usually faster than anything you change on your homepage. For the technical side, run the AI search readiness checker; for which vendors AI names in 12 SaaS categories today, see Who AI recommends.